Quality of Service (Supplementary) [10]

Session date: 
January 14, 2004
Question By: 
Jenny Jones
City Hall Greens
Asked Of: 
Ken Livingstone


Within the contracts that you are renegotiating as they come up you presumably are putting in things for the drivers? You are presumably watching this and encouraging companies to have good practice towards their employees?

Supplementary To: 


Answer for Quality of Service (Supplementary) [10]

Answer for Quality of Service (Supplementary) [10]

Answered By: 
Ken Livingstone

Absolutely. The particular thing is that there is this odd arrangement where the pay is negotiated by the bus company; we have to make a provision in our budget for what we expect it to be, and it is a completely unsatisfactory position, in the sense that we are the banker and a completely unrelated body to the negotiators - it is not where you would want to start from.