Capita Contract (Supplementary) [10]

Session date: 
September 17, 2003
Question By: 
Lynne Featherstone
Liberal Democrats
Asked Of: 
The Mayor


At a cost, again, on top of what was originally contracted with Capita. I am not criticising congestion charging; I am criticising its financial administration and management.

Supplementary To: 


Answer for Capita Contract (Supplementary) [10]

Answer for Capita Contract (Supplementary) [10]

Answered By: 
The Mayor

We have actually made amendments that will increase the income to TfL by at least £20 million. That is not at cost to us. Capita do not get a penny extra unless they deliver the improved service.