Capita Contract (Supplementary) [12]

Session date: 
September 17, 2003
Question By: 
Angie Bray
GLA Conservatives
Asked Of: 
The Mayor


I think we heard when we were at the Budget Committee that actually the reason why the quality controls were not in the original contract was because of timing. We actually got that from two of your TfL colleagues sitting in front of us. You said it would have taken too long to actually negotiate complex quality performance indicators and so therefore to meet your timetable they had to be left out. That is the truth of it, is it not?

Supplementary To: 


Answer for Capita Contract (Supplementary) [12]

Answer for Capita Contract (Supplementary) [12]

Answered By: 
The Mayor

My instructions to TfL were that I wished the scheme to be brought in at the earliest opportunity. We could have delayed it another six months and spent longer in negotiations. There is no guarantee that we would have therefore got the contract absolutely right because we still would have made the fundamental error of assuming that the number of cars not travelling into London would be half what it turned out to be. I am going to answer the one you originally asked. The issue of congestion, which was a major problem for Londoners, identified in some quarters as the single biggest problem for London, has been resolved.