Retention of Bus Drivers

MQT on 2003-01-22
Session date: 
January 22, 2003
Question By: 
Roger Evans
GLA Conservatives
Asked Of: 
The Mayor


What action are you taking to encourage more bus drivers to remain in the profession?



Answer for Retention of Bus Drivers

Answer for Retention of Bus Drivers

Answered By: 
The Mayor

Measures to encourage recruitment and retention have been increase since I took office. In addition to the TfL Bonus introduced in April 2001, driver wage rates have increased substantially, often associated with improved conditions. TfL has just introduced a new BTEC qualification to raise skills levels and give drivers a recognised qualification, as well as the PCV license. From now all new drivers will be obliged to gain the qualification within 12 months. Other initiatives include: provision of improved facilities at route termini; improved safety through on-board CCTV and introduction of the Transport Operational Command Unit; better communication; and publicity and awards to improve the status of bus staff. Many routes have increased resources to improve reliability making it easier for bus crews. The reduction in cash handling on the bus is also helping to make the job easier and safer.TfL has also reviewed standards of recruitment and is encouraging best practice across operators, as well as creating a climate where there are more promotional jobs, such as supervisors, controllers and managers. .