Pedestrian Crossing, Eastern Avenue

MQT on 2001-09-19
Session date: 
September 19, 2001
Question By: 
Roger Evans
GLA Conservatives
Asked Of: 
The Mayor


In Redbridge, road and pavement works on the Eastern Avenue have resulted in a pedestrian crossing being out of action for three weeks and bus stops on both sides of the road being closed. Residents were informed about the work and told that it would be completed in four weeks, but so far it has taken over 2 months and is still not completed. Bearing in mind the great deal of inconvenience that this has caused local people, can you inform me what steps TfL are taking to ensure that road repairs are completed in the shortest time possible and will you also ensure that TfL make it their policy to ensure that residents are informed if repairs are going to take longer than anticipated?



Answer for Pedestrian Crossing, Eastern Avenue

Answer for Pedestrian Crossing, Eastern Avenue

Answered By: 
The Mayor

I agree that the progress of these works has been slow. There are several reasons for this, the main one being the large number of BT and NTL cables within the site that were found very close to the surface and not at the level indicated by their records. Some cables were laid so shallow that a number of services were damaged and had to be repaired before the work could be continued.

There were also unexpected works including the need for repairs to deterioration of the road surface that had occurred since it was last surveyed. The contractor has also had difficulty in finding skilled labour to carry out the paving works.

The closure of bus stops and the pedestrian crossing is necessary when work is taking place alongside. Because of the unexpected problems these closures have unfortunately been longer than anticipated.

I can assure you that TfL tries to ensure that road works are carried out in the shortest possible time. This contract includes the opportunity for the contractor to earn a bonus if he completed the work early, but also penalties for overrunning.

Residents were informed of the works well in advance and were kept informed about when the works would directly affect their properties. TfL's site staff are in frequent contact with local residents, many of whom already know the latest expected completion dates. I am sure there is always room for improvement, but I can assure you that TfL's policy is to give as much information to residents and businesses about the progress of schemes.

I regret any inconvenience these works have caused local residents. But the re-surfacing and repaving works were necessary and when they are completed I am sure that local residents will agree that they improve their environment. .