Stratford Station

MQT on 2001-02-28
Session date: 
February 28, 2001
Question By: 
John Biggs
Labour Group
Asked Of: 
The Mayor


Does the Mayor accept that while some progress has been made access, travel information and ticket office facilities at Stratford Station , a station owned and operated by Railtrack and Great Eastern but heavily used by underground and DLR passengers, are inadequate and if so will he outline the steps that he is taking to secure improvements in these?


Answer for Stratford Station

Answer for Stratford Station

Answered By: 
The Mayor

Whilst Stratford station has seen a large amount of investment in recent years I agree that there remain areas for improvement to passenger facilities at the station. In addition to short term measures to improve information there are wider issues associated with the Channel Tunnel Rail Link (CTRL) station and the redevelopment of the area between the two stations.

On this latter point I am particularly pleased to see that the Secretary of State has recently agreed with TfL that the proposals by London & Continental for linking the two stations are inadequate. He has decided not to allow the station to go ahead without the construction of a covered travelator or equivalent connection.

Stratford benefits from a London-wide series of travel information programmes designed to address inadequacies at stations. These include a simplified bus spider map to orient bus users, and Combined Public Transport Guides.

Also the DLR has developed a new service area map which is in place on the DLR platforms. Stratford remains a priority location in the proposed roll-out of new Travel Information Centres.