Congestion Charging

MQT on 2000-12-20
Session date: 
December 20, 2000
Question By: 
Lynne Featherstone
Liberal Democrats
Asked Of: 
The Mayor



Answer for Congestion Charging

Answer for Congestion Charging

Answered By: 
The Mayor

The Mayor: I do not believe that the setting of targets is necessary, or an appropriate way to proceed. I am committed to providing noticeable improvements to public transport before congestion charging goes ahead. It is not easy to define what would be noticeable: I have to be able to notice improvements to bus services, and so do members of the public. A wide range of improvements are planned, including fares reductions, more conductors, improved contracts with bus operators, better conditions for staff and more bus priority measures on the street. I have set deadlines for when I want to see these in place. I have made it clear that I will set up a monitoring of customer satisfaction on all modes of transport to see how satisfaction is changing.