New Year's Eve Fireworks access information page

Access into general viewing areas

There are no suitable areas or platforms inside the general viewing areas for people with access requirements. The fireworks launch from the Coca-Cola London Eye and go as high as 200m into the air. This gives everyone across the event a chance to see them. 

All general viewing areas will:

  • be suitable for arriving by public transport but may require you walk up to 2km to and from that transport 
  • be based on the streets. As the roads are closed to traffic you will be able to use the roads for step free movement, suitable for wheelchairs
  • have stewards on hand to answer any questions
  • not have seating and you are not allowed to bring your own
  • be busy with large crowds surrounding the ticket viewing area, at the ticket entrance gates and inside the viewing areas.  
  • be noisy with music playing through the event sound systems. No hearing loop is provided
  • have accessible toilets, medics and places to buy food and drink

We’ll share more details on getting to and from the viewing areas, and where to find facilities in December. We’ll send this information by post with your tickets. We will also email it to you. If you don’t receive this by 21 December, please contact See Tickets Customer Service.

Accessible Viewing Area

This is suitable for people who want to avoid the more crowded viewing areas, or need to access a vehicle drop off point.
Our accessible area is on the Albert Embankment in front of St Thomas’ Hospital, on the riverside opposite the Houses of Parliament. However, please note this area has a side view of the fireworks. See the view.

This area will:

  • be reasonably close to the event vehicle drop off point (around 700m away). This can be reached by roads and pavements with drop curbs suitable for a wheelchair.  However, the drop off point is best used before 8pm when road closures will start to restrict access
  • be 2km walk from the nearest public transport, for example, Waterloo station
  • not have large crowds
  • have accessible toilets no more than 300m away and a Mobiloo with a hoist and changing table
  • have a first aid point
  • have some seating, and you can bring your own fold up seating too
  • have stewards and event staff to answer your questions on the night
  • have a hearing loop

We’ll share more details on getting to and from the accessible viewing area, and where to find facilities in December. We’ll send this information by post with your tickets. We will also email it to you. If you don’t receive this by 21 December, please contact See Tickets Customer Service.

Personal assistants

If you are unable to attend the fireworks without an assistant to support you we’ll give them a pass free of charge.  First buy up to four tickets for your group (not including the personal assistant). Then email the ticket booking reference, your name and your postcode to [email protected]. See Tickets staff will contact you to confirm details. Your assistant’s pass will then be sent out with your tickets.

Contact us

If you have any further questions, please contact See Tickets Customer Service.  

UK calls: 0115 896 3048 or international calls: +44 115 896 3048