buses and taxis

How can we improve taxi and private hire services?

Start date: 25 September 2018
End date: 30 November 2018

Back in 2014/15, an investigation found there were serious challenges for the taxi and private hire industries that Transport for London had not adequately addressed. The London Assembly Transport Committee has now launched an investigation to consider how to raise standards in this sector. Taxi and private hire services represent a vital part of London’s transport network and employs thousands of Londoners.

We want a number of key questions to be answered:

  • To what extent does London have a thriving taxi and private hire sector, and how does performance vary among different parts of these industries (defined by types of service, operator size, geography and so on)?
  • What have the Mayor and TfL done to improve the safety of these services for passengers, including enforcement against illegal operators, and what else needs to be done?
  • Are the entry requirements for drivers in the taxi and private hire trades appropriate, or how should they be improved?
  • What have the Mayor and TfL done to reduce the impact of this sector on London’s traffic congestion problem, and what else needs to be done?
  • What have the Mayor and TfL done to improve the accessibility to these services for disabled people, and what else needs to be done?
  • What progress has TfL made reducing harmful emissions from taxi and private hire vehicles?

Get involved

To contribute, please send written submissions to the committee by the deadline of 30 November 2018 using the details below:

Email submissions: [email protected]

Postal submissions: Scrutiny team, Transport Committee, Post Point 10, City Hall, The Queen’s Walk, London SE1 2AA

Further information: 020 7983 4000

Media enquiries: Funmi Olutoye, External Communications Officer - 020 7983 4228