E-government in London

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New Information and Communication Technologies provide enormous opportunities to improve the quality and delivery of public services in London. The Mayor has recognised this and, in line with the Government’s agenda, set out his vision for joined up, integrated electronic public service delivery by 2005.

This report examines what progress has been made in the delivery of electronic government in London. The Committee found that good progress has been made since the publication in 2001 of the draft e-government strategy for London by LondonConnects, the agency set up to foster the delivery of e-government in London. But the e-government agenda is now under threat due to insufficient funding to support key London-wide projects, which are vital for ensuring a consistent, coordinated and joined up delivery of public services across the capital.

The report includes recommendations to the Government, Mayor, LondonConnects and the local authorities.