Queries about policing

Find out about the Mayor's role for policing in London.

The Mayor is not able to intervene directly in complaints or comments about specific incidents involving the police. These need to be directed as below. 

Make an enquiry or comment about policing in your local area, or London-wide

If you have a general enquiry or comment about policing in your local area or London-wide, you should contact the Metropolitan Police Service (MPS)

Make a complaint about specific incidents with the police

If you have a complaint about specific incidents with the police, you should make a complaint to the Metropolitan Police Service (MPS) so they can carry out a local investigation. 

You can also contact them by post:

The Directorate of Professional Standards (DPA) 
DPS Complaints and Satisfaction Team
22nd Floor, Empress State Building
Lillie Road
London
SW6 1TR

What next?

If you are unhappy with the response from the MPS, or you need to make your complaint to an independent organisation, you should contact the Independent Police Complaints Commission (IPCC).

You can also contact them by telephone, on 0300 020 0096 , or by post:

Independent Police Complaints Commission
PO Box 473
Sale
M33 0BW

Report fraud

If you feel that you may be a victim of fraud, you should contact your local police force for advice. Information on reporting fraud in the UK can be found at Action Fraud.

Report an investment scam

If you feel that you are a victim of an investment scam, you should refer to the Financial Services Authority.

Other queries

Get in touch via our online form.