Queries about housing

The Mayor's role in housing involves setting priorities through London's Housing Strategy and directing and managing investment in new affordable housing. 

London's housing crisis

The Mayor is clear that housing is the biggest challenge facing London. Find out more about how he is tackling the housing crisis and building more affordable homes.

Finding affordable homes

You can use our tool to search for affordable homes.

Buyers: find out more about buying an affordable home.

Renters: see our resources on renting and find out about London Living Rent.

Reporting rogue landlords

If you suspect your private landlord or letting agent is breaking the law, you can report them to us.

You can also see if your current or potential landlord or agent has been prosecuted with our rogue landlord checker.

Repairs to my property

The Mayor does not have the legal powers to help individuals with specific housing issues, such as repairs. You will need to contact your local council or housing association directly for help with these issues. 

If you have a complaint, you may also wish to contact the Housing Ombudsman Service. They will usually require that you have been through the full complaints procedure with the council or housing association before they will consider intervening.

Advice or complaints

The following organisations can provide advice:

Rough sleeping

The Mayor provides a range of services to help rough sleepers get off the streets and rebuild their lives. Find out more about these services.

The Mayor has also published London’s first ever Rough Sleeping Plan of Action to ensure a sustainable route off the streets for every single rough sleeper.

How can I help?

Find out how you can help rough sleepers or donate to our campaign.

Other queries

Get in touch via our online form.