Pedal power

30 NOVEMBER 2010

This Transport Committee has set out how the Mayor’s Cycle Hire and Superhighway schemes could be improved and made better value for money.

Our report, published in November 2010, supports the Cycle Hire scheme but is uncertain that the Cycle Superhighways are so far achieving their goals. It also identifies a number of questions about the quality of the operation of the schemes and their funding arrangements.

Since then, in June 2011, the Committee has written to Transport for London about reports of ongoing problems with the cycle hire scheme that have prompted TfL to withhold payment from Serco and issue it with a 'critical improvement' plan.  TfL has responded to our letter setting out more details about the situation with Serco.

Key findings of the Pedal Power report:

  • Our survey identified some teething problems in the Cycle Hire scheme, particularly in relation to registration, charging and poor customer service.
  • The Superhighways were designed to provide safer cycling routes, yet the survey found that more than half of respondents did not feel any safer. 
  • The report finds information about the precise nature and allocation of Barclay’s sponsorship of the scheme unclear.

Recommendations

Our report asks the Mayor and TfL to report back on how they are addressing issues raised by the committee, including:

  • Problems with registration, charges and poor service from Serco’s customer service centre, as well as a lack of bikes and available docking points in certain areas;
  • Greater consistency in the features on future Cycle Superhighways, for example the width of the lanes, advanced stop lines and junction improvement; and
  • The potential to increase the amount of cycle parking.

Watch a video about our report, Pedal Power:

AttachmentSize
Pedal Power report Nov 2010.pdf1.79 MB
Pedal Power report Nov 2010.rtf465.47 KB
Survey summary.pdf116.62 KB
Evidence submitted.pdf1.58 MB
Mayor's response to Pedal Power report.pdf827.68 KB
Response from Mayor's Transport Adviser 10 Jan 2011.pdf205.46 KB
Letter to Kulveer Ranger 19 Jan 2011.pdf45.95 KB
Reply from Kulveer Ranger 28 Feb 2011.pdf104.66 KB
Transcript from 12 October meeting.pdf274.5 KB
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Comments

re- 7th December.
The pilot cycle superhighways have no effect on bus times.
Your Mum is statistically more likely to be killed by a speeding car than any type of cyclist.
Blue paint on the road is quite a lot cheaper than a new, underground concrete tube line.
Cars do all the antisocial things you say cyclists do, but with tonnes of deadly metal.

21 June, 2011 14:25

Comment submitted by Anonymous

Re: comment on 3rd December. Please educate yourself about helmets. You are implying that they are an important contributor to cyclists' safety, while all the evidence says that they are not. The general health (and other) benefits of cycling far outweigh the tiny risk that not wearing a helmet might pose, and anyone who doesn't cycle because they don't have a compulsory helmet will lose these benefits. Few accidents involve hitting the head, helmets only protect up to about 12mph, and there is evidence that cyclists behave more recklessly while wearing helmets, as well as motorists putting them in more danger.

So, again, please don't be so naive: life isn't nearly as simple as you think. The London Cycling Campaign is neutral on helmets, and it ought to know!

Oh, and I do happen to wear a helmet when cycling. It is my choice, and it should be everyone else's choice.

7 December, 2010 16:58

Comment submitted by Anonymous

but they are doing CS8 as we speak! It's a lethal route! A stupid route! A route on a freight road! A route on a bus route - which will slow thousands down for one or two cyclists! It's a route people don't take because it is stupid and slow. They won't improve the routes people do take. They put it in without consultation. I could show you half a dozen lethal points. This will be horrible for our community. I don't know what I'll do if one of these evil cycle commuters attacks my mum as she goes around the neighbourhood. the street furniture won't change, the cylists will be arrogant and stupid, they won't understand how we live. they'll break the law and go past stopped cars at 20mph (max 5mph speed difference and space allowed) they'll get killed by lorries. they will kill children crossing the road. they'll wizz passed side streets where cars are moving out through a yellow box, the cyclists won't look or ring their bell - just silently - woosh, be there, hitting something. The law won't be maintained. They'll pull out blind, they'll undertake. Cyclists shouldn't be on the main motor routes. The old cycling routes should be improved and education for everyone on what this means. But it's ridiculous and 3rd world. Efficient public transport (new tube lines) is greener than a bicycle which is powered by steak and costs a washing machine load each day. The worst thing is the tyranny - the lack of consultation. You didn't even talk to the Red Route Wardens about how to implement. It's shocking! I wrote to TFL and they consescended with the pro-forma response.

7 December, 2010 00:39

Comment submitted by Anonymous

The scheme is flawed in that it does not ensure that people hiring the cycles have helmets, or are adequately insured for personal injury to themselves or third parties.

3 December, 2010 12:44

Comment submitted by Anonymous

I fully agree with the points raised on the 30th November.
The blue paint seems to have fudged the already grey area of keeping both cycle-lanes and ASL's clear if cars. If anything, motorists seem more determined than ever to claim the roads for themselves. I have NEVER seen a motorist pulled over for abusing the cycle-zones, even though it deprives cyclists of the scant protection they can have on our roads.

30 November, 2010 17:43

Comment submitted by Anonymous

The suggestion that hirers shold be incentivised to ride to docking stations where there is a shortage misses the point. People generally don't just "go for a bike ride" - like any transport medium they use it as a means of getting to a particular destination. If I'm going to St Pauls, I won't be persuaded to go to the Barbican instead.

AS for the superhighways, all they seem to have done is devalue the importance, (as perceived by motorists) of every existing cycle facility in London, whilst providing no clear benefit to those whose route happens to follow one of the blue lines. In particular, the abuse of advance stop lines, in particular by bus and taxi drivers, seems to be a matter of no consequence to the authorities.

30 November, 2010 12:42

Comment submitted by Anonymous