Know Your Rights

Find out if you're missing out on claiming your Pension Credit to help with household bills.

Don't miss out on benefits

Know Your Rights - claim your pension credits

If you are a single pensioner on less than £145.40 a week, or your joint pension is less than £222.05 a week, you could be missing out on additional income to help you pay household bills and keep your home warm.

Those who look after older or disabled people could be missing out too. The people they care for may also be entitled to extra help.

Around a third of Londoners eligible for Pension Credit don't claim it, missing out on up to £21 per week or £1,092 a year.

Don't miss out, call the Age UK free advice line on 0800 169 6565.

You can also call the Pension Credit claims line on 0800 99 1234.  Textphone: 0800 169 0133.

Carers can find out what they’re entitled to by calling:

  • Carers Trust: 0844 800 4361 (for general enquiries and details of your local Carers Trust centre)
  • Carers UK: 0808 808 7777

You can also contact your local Citizens Advice.

Free debt advice

If you are struggling with bills, or need free debt advice contact Capitalise.

StepChange debt charity offers free debt counselling and money management advice. Contact their freephone helpline: 0800 138 1111.

National debtline also offers free independent debt advice on 0808 808 4000.

Credit unions

Credit unions are not for profit organisations that offer services such as saving accounts and low-cost loans to its members. Credit Unions are regulated by the Financial Services Authority.

Find out more at London Money.

Our Know Your Rights campaign is run in partnership with Age UK London, Citizens Advice, Carers Trust and Carers UK.

logos of Know Your Rights partners