Know Your Rights

The Mayor’s Know Your Rights Campaign encouraged older Londoners to find out if they were missing out on claiming Pension Credit to help with household bills.

Know Your Rights - claim your pension credits

The Mayor’s campaign was aimed at single pensioners on less than £145.40 a week, or on joint pensions of less than £222.05 a week who were possibly missing out on additional income to help pay household bills and keep their homes warm. It was estimated that  around a third of Londoners eligible for Pension Credit don't claim it, missing out on up to £21 per week or £1,092 a year.

The campaign ended in April 2014, but for more information on help with household bills and finances see the links below.

Free debt advice

If you are struggling with bills, or need free debt advice contact Capitalise.

StepChange debt charity offers free debt counselling and money management advice. Contact their freephone helpline: 0800 138 1111.

National debtline also offers free independent debt advice on 0808 808 4000.

Credit unions

Credit unions are not for profit organisations that offer services such as saving accounts and low-cost loans to its members. Credit Unions are regulated by the Financial Services Authority.

Find out more at London Money.

Our Know Your Rights campaign was run in partnership with Age UK London, Citizens Advice, Carers Trust and Carers UK.

logos of Know Your Rights partners