Skip to main content
Mayor of London logo London Assembly logo
Home

News from John Biggs (past staff): TfL plans to cut up to 56% of tube station staff in Barking & Dagenham

Created on
18 September 2014
  • Figures obtained by John Biggs AM suggest where 588 frontline staff are set to be cut from across London Underground stations, with some stations losing up to 58% of staff.

Analysis of TfL staffing plans by Labour London Assembly Member John Biggs has shown that under current proposals staffing levels across London Underground stations are set to be cut by an average of almost 16% from January.

Dagenham Heathway will see a reduction of 56.36%, 6.2 full time equivalent staff.

The projected changes show that 216 stations will have their staffing numbers cut, with around 588 staff due to be shed in total across the network.

The staff cuts will come as part of the planned closure of all the capital’s tube station ticket offices, despite the Mayor previously pledging to protect all ticket offices from cuts. The staff cuts vary across the tube station network with some stations losing over half their staff.

John Biggs AM, Labour London Assembly Member for City & East London, said:

“It beggars belief that with tube fares due to rise by 2.5% in January, Boris Johnson has the nerve to cut front line staffing levels at stations by an average of 16% across London, leaving passengers being forced to pay more money for less staff support.

“Politicians are often in the business of demanding more for less. It seems in this case Boris Johnson is happy with tube passengers getting less for more.

“The issue isn’t necessarily whether staff are based in ticket offices or on the station concourse, but whether staffing levels can provide all customers – especially the disabled and elderly – with a good service. I am calling on TfL to address this issue and to await the outcome of TravelWatch’s consultation survey before finalising plans. It is deplorable that TfL is not carrying out its own station by station consultation, so it is even more important that they take TravelWatch’s findings into account.”

Need a document on this page in an accessible format?

If you use assistive technology (such as a screen reader) and need a version of a PDF or other document on this page in a more accessible format, please get in touch via our online form and tell us which format you need.

It will also help us if you tell us which assistive technology you use. We’ll consider your request and get back to you in 5 working days.