The Metropolitan Police Service needs to up its game when it comes to dealing with the victims of crime, a Police and Crime Committee report says.
The Metropolitan Police Service (MPS) has the worst victim satisfaction rating of any police service in the country, leaving up to 115,000 victims of crime in the year to June 2012 dissatisfied with the performance of the police. The MPS is rated more than 10 per cent below the satisfaction ratings for West Midlands and Greater Manchester police forces.
The Police and Crime Committee report, Duty of Care: Improving support for Victims of Crime makes ten recommendations for action to reverse the MPS’s declining performance in supporting victims of crime. It emphasises providing better training for front-line police officers, ensuring suitable public access points for all victims to report crime, equal respect for all crime victims and closer cooperation in dealing with victims across the whole criminal justice system.