Annual London Survey 2010

19 May 2010

The tenth Annual London Survey shows the capital's residents are feeling safer, more optimistic and more satisfied than at any other time in the last decade.

Londoners happier than at any time in last ten years

This year's survey shows that Londoners are becoming increasingly satisfied with the capital's policing, and are becoming more positive about the benefits of the  2012 Olympic and Paralympic Games for London. 

Areas for improvement

Londoners' top priorities for making the capital a better place to live are crime and safety, policing, and tackling traffic congestion - concerns around which has risen particularly sharply in the last year.

Survey summary

The 2010 Annual London Survey showed that:

  • Four-fifths of Londoners (83%) are satisfied with London as a city to live – the highest recorded level of satisfaction. 
  • Four-fifths (85%) are satisfied with their neighbourhood as a place to live
  • Three quarters (76%) of Londoners feel safe when walking outside alone in their neighbourhood in the evening
  • Satisfaction with the way their area is policed is at its highest level since 2004 with approaching two-thirds (63%) of Londoners saying they are very or fairly satisfied
  • The proportion of Londoners very or fairly worried about crime has fallen from 59% in 2006 to 43% in 2010
  • Fear of burglary is the main reason Londoners feel unsafe (42%)
  • On transport, Londoners are most likely to think that roads in London need improving (42%) followed by buses (19%) and then the Underground (18%)
  • 43% want to see a reduction in traffic congestion
  • 70% of people feel very or fairly safe using local buses at night compared to just 56% in 2002
  • 66% of Londoners agree that the Olympics will be good for the capital compared to 57% in 2009

Read the Annual London Survey 2010 below

A total of 1,490 residents of Greater London were interviewed, face-to-face, using CAPI (Computer Assisted Personal Interviewing), during January and the first week of February 2010. 

The survey is available both as a summary of topline results and as a full report: