Who should I contact about a housing issue?

Although the Mayor considers housing issues at a strategic, Londonwide level, he cannot intervene in individual housing applications and disputes.

For these issues, you will need to contact the  representatives for  your local area, such as your MP, your local councillor or your local borough's housing department, depending on the specific problem.

Generally, your local borough council is responsible for making decisions regarding housing issues and you should contact them first.

If you have a problem with the local borough council, you should go through their complaints procedure first. If you are not satisfied with the outcome, you can contact the Local Government Ombudsman using their Adviceline on 0845 602 1983, open Monday - Friday 9.00am - 4.30pm

If you have problem with a private landlord, the Independent Housing Ombudsman Scheme deals with disputes between landlords and tenants in England.