How can I make a complaint/comment about transport in London?
The Greater London Authority does not have operational responsibility for the services provided by Transport for London. Any complaints or comments on their services should be directed to their contact points, listed below.
- Buses
contact London Buses - Streets
If you need to report a fault that is serious and very urgent, please call the Street Faults Contact Centre on 0845 305 1234. - River transport
London River Services - Local Operators
London River Services - general - Cycling
- Taxis and private hire
The Public Carriage Office - Victoria Coach Station
Coaches - Docklands Light Railway
DLR -contact page - Trams
London Trams contact page - Dial-a-ride
Dial-a-ride - feedback page
The Tube
How to contact London Underground
Remove the travel info logo
Other contact details:
- To speak to a Travel Information advisor:
call 0843 222 1234
textphone 020 7918 3015.
email travinfo@tfl.gov.uk - London Airports
Comments
This has not helped.
I want to complain re overground network via New Cross Gate - millions spent on updating with no thought of how many people will use it. Very few carriages on each train making it impossible to get on a train during am rush hour. Wasted opportunity.
marissharp@hotmail.com
6 December, 2011 22:26
Comment submitted by Anonymous
GOOD
3 October, 2011 12:22
Comment submitted by Anonymous